146 Responsible Gaming — Play Smart, Play Safe
At 146, entertainment and safety go hand in hand. We believe the best gaming experience is one that is controlled, balanced, and enjoyable — not one that compromises your wellbeing.
What Is 146's Commitment to Responsible Gaming?
The 146 platform is designed not just to entertain, but to ensure every user can enjoy it in a healthy and responsible way. We believe gaming should be a source of fun, not a source of stress or financial hardship.
Our responsible gaming commitment includes providing self-control tools, risk education, protection for vulnerable users, and active efforts to foster healthy gaming habits among Malaysian users.
We recognise that chance-based gaming carries a risk of addiction for some individuals. As such, 146 provides a range of tools to help users stay in control and make informed decisions at all times.
- User wellbeing comes before profit
- Protection of vulnerable users and minors
- Self-control tools that are easy to access
- Clear and transparent risk information
- Support for those who need help
Recognise the Signs of Risky Gaming Behaviour
Recognising early warning signs is an important step in protecting your mental and financial wellbeing. Here are some signs to watch for in yourself or those around you:
Finding it hard to stop playing even when you planned to, or feeling uncomfortable when you're not playing.
Borrowing money to play, or neglecting bills and daily necessities in order to fund continued gaming.
Work, family, or social responsibilities are being neglected due to excessive time spent gaming.
Feeling stressed, anxious, or irritable about gaming outcomes, or playing as a way to escape from problems.
How to Set Limits and Use Self-Control Tools on 146
146 allows you to set daily, weekly, or monthly deposit limits on your account. This ensures the amount you put into gaming stays within your set budget. Limits can be reduced at any time, but increases are subject to a waiting period before taking effect.
You can set a time limit for each gaming session. Once the limit is reached, the 146 platform will notify you and ask whether you'd like to continue or stop. This helps you stay aware of how much time you spend on the platform.
If you feel you need to step back for a while, you can activate a cooling-off period lasting a few days or weeks. During this time, your account will be suspended from betting activity while your balance remains secure. This gives you the space to reassess your gaming habits.
For users who feel that gaming has had a serious negative impact on their lives, the self-exclusion feature allows you to request to be blocked from the 146 platform for an extended period. This is a significant step that reflects the courage to put your own wellbeing first.
All self-control tools are accessible through your account settings after logging in. For further assistance with setting limits or activating a cooling-off period, contact the 146 support team via live chat or email at [email protected]. Requests will be processed within 24 hours.
Minor Protection and Advice for Parents
146 takes the protection of children and young people very seriously. Our platform is strictly for users aged 18 and above. Our registration process requires age verification, and we reserve the right to request identification documents at any time.
Protective Measures We Have in Place
- The registration process requires strict age verification;
- Accounts suspected of being used by minors will be blocked immediately;
- We encourage the use of parental control software on shared devices;
- Any reports of underage access will be investigated promptly.
A Guide for Parents and Guardians
If you share a device with children, make sure your 146 account is protected with a strong password that is not shared. Log out of your account when it is not in use. If you suspect a child has accessed the platform, contact us immediately for follow-up action.
Life Balance & Getting Professional Help
Maintaining a Healthy Life Balance
Online gaming should only be a small part of your broader life. 146 encourages users to ensure that gaming does not take precedence over other priorities such as family, work, health, and social relationships.
Tips for maintaining a healthy balance:
- Set a clear entertainment budget and stick to it;
- Only use disposable funds that are not needed for essential expenses;
- Never use gambling as a way to cope with financial or emotional problems;
- Spend equal or more time on other activities you enjoy;
- Have an open conversation with family members or friends about your gaming habits.
When Should You Seek Professional Help?
If you or someone you know is showing signs of a gaming addiction, don't hesitate to seek help. Gaming addiction is a condition that can be managed with the right support.
In Malaysia, professional support is available through mental health counsellors and community support services near you. 146 encourages users who need assistance to speak with a qualified mental health professional for proper guidance.
The 146 support team is also ready to help you activate self-control tools or close your account if that is the best option for you. Reach us at [email protected] or via live chat on the platform.
Need Help or Have Questions About Responsible Gaming?
The 146 support team is ready to help you manage your account, set limits, or find out more. Visit the page FAQ or contact us directly.
Email: [email protected]